This Privacy Policy describes how Southwark Food Action Alliance (“we,” “us,” or “our”) collects, uses, and handles your personal information when you visit and interact with our website at Southwark Food Action Alliance. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

1.1 Personal Information

We may collect personal information, such as your name, email address, postal address, phone number, and other information you voluntarily provide when you interact with our Website, including when you subscribe to our newsletter or use our contact form.

1.2 Google Analytics

We use Google Analytics to collect information about your interactions with our Website. Google Analytics uses cookies and similar technologies to collect and analyze information about your usage of the Website, including your IP address, device information, browser type, and actions taken on the site. This information is used to understand and improve the performance and user experience of our Website. Google Analytics may also collect demographic and interest-based information. For more information on how Google Analytics collects and processes data, please refer to Google’s Privacy Policy and their information on how Google uses data when you use our partners’ sites or apps.

1.3 Enquiry Forms

When you submit information through our enquiry forms, such as the newsletter subscription or contact form, we collect the information you provide, including your name, email address, and any additional details you voluntarily provide.

2. Use of Information

We may use the information we collect for the following purposes:

• Provide, maintain, and improve our Website and services.
• Respond to your enquiries and communicate with you.
• Send you newsletters, updates, and promotional materials, if you have subscribed to our newsletter.
• Personalize and customize your experience on our Website.
• Analyze and understand how users interact with our Website through Google Analytics.
• Detect, prevent, and address technical issues, fraud, or other illegal activities.
• Comply with legal obligations and enforce our terms and conditions.

3. Disclosure of Information

We may share your personal information with:

• Trusted third-party service providers who assist us in operating our Website and providing our services. These service providers are bound by confidentiality obligations and are only permitted to process your personal information for the specified purposes.
• Legal authorities or other third parties if required by law or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities on our Website. This information helps us analyze trends, administer the site, track users’ movements around the site, and gather demographic information. You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You can exercise these rights by contacting us using the information provided at the end of this Privacy Policy.

You may choose to unsubscribe from our newsletter or update your preferences by following the instructions provided in the email.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no security measures are 100% foolproof, and we cannot guarantee the absolute security of your data.

8. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Southwark Food Action Alliance

Email: sfaa@pecan.org.uk